Delivery & Returns

🚚 Shipping & Delivery

We offer FREE shipping on all U.S. orders

Estimated Delivery Times:

Processing Time: 2–3 business days

Shipping Time: 7–15 business days

Carriers may include USPS, FedEx, or local providers depending on your region.

Please note: Estimated delivery times may vary depending on your location and high-demand periods.

πŸ” Returns & Refunds

Your satisfaction is our priority. If there is an issue with your order, we're here to help.

βœ… Eligible for Refunds:

You may be eligible for a full refund or reshipment if:

Your item does not arrive within 30 days of shipping

The item is significantly different from the description

The item is damaged or defective

Proof (e.g., photo or video) may be required.

❌ Not Eligible:

Orders marked as delivered by the carrier but not received (please contact your local carrier)

Items returned without prior contact or authorization

Requests made after 30 days from delivery

βœ‰οΈ How to Request a Refund or Return

Please email us at info@palmtreefinds.comΒ with the following:

Order number

Reason for the return or refund

Photo or video evidence (if applicable)

We will respond within 1–2 business days with further instructions.

πŸ“¦ Return Shipping

In most cases, you don’t need to return the item β€” we work directly with our suppliers to resolve your concern efficiently. If a return is required, we’ll provide the appropriate return address and instructions.

πŸ“ Note for International Orders

Yes we ship internationally